COVUE provides world class Pre-Market Entry and Post-Sale support solutions exclusively on behalf of corporations seeking access to Japan. Our services include; Regulatory Consulting (PSE, Radio and Medical Device Application), Importer of Record, Field and Depot product support, Installation, Parts Management, User Application Support, Technical Call Center Support (TAC), Customer Care and Inside Sales.
Our services are Best-In-Class and designed to protect our client's brand while delivering the highest level of end-customer satisfaction. Our services are available across multiple industry segments. We offer complete and/or augmented field & depot repair support 24/7/365.
COVUE provides a broad spectrum of call center services. From augmented after-hours support, to complete customer care and technical assistance (TAC), COVUE brings best-in-class support to your end-customers.
Entering the Japan market can be challenging when regulatory requirements are involved. COVUE provides comprehensive regulatory consulting services for OEMs of medical, scientific and electronic equipment that reduce filing cost and expedite market entry.
COVUE's Importer of Record (IOR) service in Japan is the most reliable and efficient way to import your products. We are more than just an IOR service provider, we act as your virtual subsidiary providing you independent control of distributors and end-customer.
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