Helping Businesses Enter, Operate and Grow in Japan

COVUE provides After-Sales Services and Japan Market Entry support for Japanese and international businesses.

Our teams help strengthen technical service operations and address regulatory and import requirements, whether you’re launching products in Japan or supporting those already on the market.

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10+

Years Operating
in Japan

Serving regulated and technical industries since 2013.

500+

Brands
Supported

Supporting brands across
multiple industries.

ISO

9001:2015
Certification

Certified to an international
quality management standard.

$7.68B+

Combined Annual
Japan Revenue

Across client companies
supported by COVUE.

Why COVUE

Choosing a service partner means trusting another team with work that affects your customers, products and equipment.

COVUE’s roots are in medical device after-sales operations, where technical accuracy and documented procedures matter. That background continues to shape how our teams approach service delivery and regulatory work.

COVUE holds medical device repair authorization and Marketing Authorization Holder (MAH) licenses for eligible products. Our specialists define responsibilities, carry out tasks within each service’s scope and maintain clear communication with the people involved.

Learn More About COVUE

  • Integrated Service & Safety Program Execution in Japan

    COVUE serves strategic service operations partner for Dräger in the Japan market. They provide management and deployment of our Dräger safety program.

    Dräger

  • Successful Amazon Japan Launch with Full Market Guidance

    COVUE has helped us launch our products on Amazon Japan. This is not something we could have done without them. We recommend COVUE to everyone needing help and guidance on the Japanese market.
    Consumer-facing Medical Device Company

  • Long-Term Regulatory & Operational Partnership in Japan

    BD has a long-term relationship with COVUE in the Japan market and can be counted among their first clients. We appreciate their dedication to customer satisfaction and service delivery excellence.
    Nippon Becton Dickinson Company, ltd.

  • Transparent eCommerce Management for Amazon Japan

    COVUE is actively providing Amazon management services and eCommerce consultancy to us. The transparency and openness of our partnership has contributed to the overall success and stability of our global eCommerce operations.
    Restube GmbH

  • Simplifying Complex Customs & Import Processes in Japan

    Working intimately with any foreign countries Customs is intricate and takes hands on knowledge and experience that can be daunting. Working with COVUE however, has made this process simple, easy and straightforward.
    Global Magazine Distributor

From the COVUE Blog

From product compliance and sales channels to after-sales operations, our articles examine practical questions businesses face in Japan.

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Let’s Talk About Your Plans in Japan?

Whether you’re bringing products to market or strengthening after-sales operations, tell us what you’re working on. We’ll discuss where COVUE may be able to help.

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