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Technical Support Solutions

Technical Support

 Field Service


 COVUE's field service support utilizes advanced technologies in AI Scheduling, Real Time Field Team Tracking and our Rapid Response Teams to provide the most efficient onsite response time in the industry. COVUE's Dynamic Deployment ensures require field and technical resources are deployed on time.
 

Depot Support


 COVUE operates bespoke local and regional depot repair and product staging centers for OEMs seeking post-sales support for their products. Our center operates 24/7/365. Services include depot repair, part logistics, warranty support, reverse logistics and reprocessing. All services be scaled to meet any requirement. 



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Dedicated Staffing Support

  

COVUE offers the most extensive and cost-effective Best-in-Class dedicated staffing solutions in the industry. Our services provide OEMs with the resources needed to achieve their operational goals. When task with head count challenges or require augment support, COVUE’s dedicated personnel are available nationwide.
 

Dedicated Technical Support
 

Looking to augment your technical team or fully staff a department?  COVUE's dedicated support offers OEMs a cost-effective solution without compromising IP integrity or End-Customer relationship.  

 

Dedicated Onsite Operator Support
 

OEMs tasked with providing onsite operator support to end-customers, can rely on COVUE's highly trained Scientific and Medical personnel to support any requirement. 

 

Dedicated Application Support
 

Application support is a critical element to the sales process. No one knows your product better than you. COVUE's dedicated Application Support personnel are assigned to a single OEM. Our highly trained scientists and medical professionals integrate seamlessly into your sales team. 

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