Call Center Support

COVUE provides high quality, low cost call center solutions for the Japan market. Our services are offered on a fix fee basis to ensure cost control. COVUE’s native language support delivers omni channel support nationwide. From telephone, email, to live chat customer support, COVUE’s professional customer service representatives deliver best-in-class customer experience. Our services are available nonstop 24/7/365.

 

Customer Care

Customer service is vital to the success of every business and represents the core of your brand promise. COVUE knows what makes a great inbound call center service. Our native language professionals deliver exceptional customer care across multi-industry platforms.

 

TAC Support Solutions

COVUE’s Technical Assistance Center (TAC) is available 24/7/365. There is no minimum requirement to utilize COVUE TAC. Our services are delivered by highly trained technical staff with hands-on product knowledge.

 

After-Hours Call Support

Building customer loyalty is critical in today’s competitive environment. Being available to your customers at all times is a key element to building that trust and loyalty. COVUE provides low cost fix pricing solutions for After-hours and holiday call center support. Our services easily integrate into your current system.

 

 

Inside Sales Solutions

COVUE provides customized Inside-Sales to companies in the Japan market. We specialize in service contact renewal, order fulfillment, parts support, product upgrades and new product announcements.

 

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