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Call Center Outsourcing Solutions

 COVUE provides high quality, low cost call center solutions for the Japan market. Our services are offered on a fix fee basis.  COVUE’s native language support delivers omni channel support nationwide. From telephone, email, to live chat customer support, COVUE’s professional customer service representatives will deliver your end-customers best-in-class support. Our services are available nonstop 24/7/365.

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Call Center Solutions

Customer Care

Customer service is vital to the success of every business and represents the core of your brand promise. COVUE knows what makes a great inbound call center service. Our native language professionals deliver exceptional customer care.

TAC Support Solutions

COVUE's Technical Assistance Center (TAC) is available 24/7/365. There is no minimum requirement to utilize COVUE TAC. bOur services are delivered by highly trained technical staff with hands-on product knowledge.

After-Hours Call Support

Require support After-Hours? COVUE provides low cost fix pricing solutions for After-hours and holiday call center support. Our services easily integrate into your current system. 

Inside Sales Solutions

COVUE provides customized outsourced inside sales and marketing solutions to companies in the Japan market. We focus on our core strength within the industries we serve . Our services are delivered by our employees within the markets we operate, avoiding any language or culture conflicts. We specialize in service contact and extended warranty renewals, product upgrades and new product announcements.