Privacy Policy

COVUE Japan K.K.
Last updated: 3 March 2026

1. Introduction

COVUE Japan K.K. (“COVUE”, “we”, “us”, or “our”) respects the privacy of individuals and organizations interacting with our website and services.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Act on the Protection of Personal Information of Japan (“APPI”) and, where applicable, the General Data Protection Regulation (“GDPR”).

This policy applies to information collected through our website, contact forms, business communications, and service interactions.

2. Personal Information We Collect

We may collect the following information:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Business contact information
  • Product links or details shared in inquiries
  • Information voluntarily submitted through contact forms
  • Technical data such as IP address, browser type, and usage data

We collect only information that is relevant to responding to inquiries and supporting business operations.

We do not intentionally collect sensitive personal data unless required for contractual or regulatory purposes and provided voluntarily.

3. Purpose of Use

Personal information is used for:

  • Responding to inquiries
  • Assessing potential engagements
  • Providing information about services
  • Performing contractual obligations
  • Maintaining business records
  • Complying with legal or regulatory requirements
  • Improving website functionality
  • Sending relevant communications where consent is provided

We do not sell personal information.

Under APPI, personal information is handled within the scope necessary to achieve specified purposes.

Where GDPR applies, processing may be based on:

  • Legitimate interest
  • Contractual necessity
  • Legal obligation
  • Consent

In most cases, processing of business contact information is based on legitimate interest in conducting commercial activities and responding to professional inquiries.

5. Data Sharing

Personal information may be shared with:

  • Internal personnel responsible for service delivery
  • IT and hosting providers
  • Professional advisors
  • Regulatory authorities where required by Japanese law

We do not share personal information for unrelated third-party marketing.

6. International Transfers

Where personal information is transferred outside Japan, appropriate safeguards such as contractual data protection clauses or equivalent legal mechanisms are implemented in accordance with APPI and applicable data protection standards.

7. Data Retention

Personal information is retained only as long as necessary to:

  • Fulfill business or contractual purposes
  • Comply with legal requirements
  • Maintain appropriate records

Data is securely deleted or anonymized when no longer required.

8. Cookies and Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Analyze usage trends
  • Enhance user experience

Cookies and analytics tools may collect online identifiers such as IP address and usage data, which may be considered personal data under applicable law.

Users may disable cookies through browser settings.

Where required by law, cookie consent mechanisms are implemented.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

Access is restricted to authorized personnel.

10. Your Rights

Under APPI, individuals may request:

  • Disclosure of personal data
  • Correction or deletion
  • Suspension of use

Where GDPR applies, additional rights may include:

  • Data portability
  • Restriction of processing
  • Withdrawal of consent

Requests may be submitted using the contact details below.

11. Privacy Contact

For privacy-related inquiries:

COVUE Japan K.K.
Legal & Compliance
3rd Floor, ProPalace
1-6-19 Azuchimachi
Chuo-ku, Osaka 541-0052 Japan
Email: admincj [at] covue [dot] com

12. Updates

We may update this Privacy Policy from time to time. Updates will be published on this page.